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OPS · 04 of 05

Run the firm.
Not just the matters.

Partners should be practising law. Not managing cycle times, chasing file closures, renegotiating vendor contracts, or figuring out why the admin function keeps breaking down. We take that off your plate.

The audit

Where firms typically are today.

When matter cycle time is not measured, it drifts. The first operations audit at a typical mid-market firm uncovers 30–60% slack inside the matter workflow — and most partners never knew it was there.

What we build for your firm
Cycle Time Management — matter workflow design so files move faster
Task Delegation Systems — clear assignment frameworks with escalation paths
Vendor & Supplier Mgmt — external relationships renegotiated and monitored
Process & SOP Design — standardised operating procedures for recurring work
Compliance Monitoring — statutory filings and regulatory deadlines tracked
Firm-Level Reporting — dashboards giving leadership real visibility

Our method

WorkflowMapping matter lifecycle intake to closure.
RolesWho-does-what, RACI matrices, escalation maps.
TechPractice mgmt, document storage, time capture.
VendorsCounsel networks, IT, real estate, support contracts.
ReportingFirm dashboards, partner-level visibility.
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