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Case Studies

Eight things that broke
— and how we’d have caught them.

Anonymised, composite vignettes from the Indian legal market. Each one is a real pattern we have seen multiple times. Each has a structural fix. Click any case to read the full breakdown.

01 · BD Collapse

The rainmaker walked. And took 38% of the book.

Mid-market Mumbai corporate firm · 22 lawyers · 11 years

Impact: ~40% of book · Share of firm revenue at risk on partner exit
02 · POSH Exposure

We did not have a valid ICC. We did not know.

Delhi disputes boutique · 14 lawyers · 6 years

Impact: Material · Statutory exposure + reputational + lost government work
03 · Hiring Disaster

We hired three associates. None lasted six months.

Bengaluru PE/VC boutique · 9 lawyers · 4 years

Impact: 6–9 mo · Months of revenue-equivalent leakage per hire failure
04 · Reputation Vacuum

A competitor took our biggest client. We never even knew they were pitching.

Mumbai corporate-commercial firm · 28 lawyers · 14 years

Impact: ~25% · Share of firm revenue lost to a more visible competitor
05 · Operational Breakdown

Our cycle time tripled. Nobody knew until clients complained.

NCR full-service firm · 35 lawyers · 17 years

Impact: 22 → 71 days · Avg matter cycle time, measured for first time during audit
06 · DPDP Exposure

Our candidate database was on a partner's personal Gmail.

Hyderabad IP boutique · 11 lawyers · 7 years

Impact: Up to 4% of group turnover · Statutory DPDP exposure per breach
07 · Stagnation

Five years. Same client mix. Same revenue. Same partners doing the same work.

Pune corporate firm · 18 lawyers · 9 years

Impact: 0% growth · Real revenue growth over five years, inflation-adjusted
08 · Integrated Engagement

In three months: a pipeline, an HR function, and our first thought-leadership article.

Composite outcome · how CTD typically starts

Impact: 3 months · Typical timeline for first measurable outputs

Note on confidentiality. Every case is anonymised and composited from multiple real situations across the Indian legal market. No firm, partner, or client is identifiable. Industry-wide patterns are cited from Vahura, Bar & Bench, NALP, and BTI Consulting — see the Insights page.

Don’t be Case Study Nine

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